Apprentice Administrator

Job Introduction

Are you looking to kickstart your career with a role that offers growth, learning, and plenty of variety? Lincolnshire County Council is excited to offer an amazing opportunity to join our Apprenticeship Programme and study towards a Level 2 Customer Service Practitioner qualification. 

We currently have multiple Apprentice Administrator - fixed-term apprenticeship roles based in Lincoln, Boston and Louth.

Why join us? 

• Open to all ages: Apprenticeships aren’t just for school leavers! At LCC, we’re proud to be an age-friendly employer and welcome applications from individuals of all backgrounds and experiences.
• Diverse opportunities: As one of the largest County Councils in the UK, we offer a wide range of career paths and the tools to help you reach your full potential.
• Supportive environment: From day one, you’ll be welcomed into a friendly, dynamic team and have access to mentorship, shadowing opportunities, and off-the-job training.

What you’ll do 

As an Apprentice Administrator, you’ll join our Business Support team and contribute to the vital work of departments such as Children’s Services, Highways, or Fire and Rescue. You’ll: 

• Gain hands-on experience in administrative tasks.
• Build relationships across various teams.
• Develop key customer service skills that will set you up for a successful career.

What’s in it for you? 

• Customer Service Level 2 Qualification upon successful completion.
• Generous benefits, including 25 days of annual leave (plus bank holidays), flexible working options, and a comprehensive health and wellbeing package.
• Opportunities for future career progression within local government.
  Find out more about our benefits here: Rewards and benefits – Lincolnshire County Council.

What you need 

• A proactive and enthusiastic approach to learning.
• Proof of English and Maths qualifications (Level 1 or above).
• You must not already hold a Level 2 Customer Service Practitioner qualification.

How to apply 

To apply, create an account online and upload your CV along with a tailored covering letter. Tell us why you’re the perfect fit for this role and how this apprenticeship aligns with your career aspirations. For tips on crafting your application, refer to our guidance documents here. 

If you have any questions, reach out to our friendly recruitment team at RecruitmentBS@lincolnshire.gov.uk. 

Start your journey with Lincolnshire County Council and shape a brighter future for yourself and our community. 

Closing Date: 27th May 2025 

Interviews held on: 10th and 11th June 2025  

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

It is currently standard practice across all candidates to be placed at the bottom of the grade as employees are paid on an incremental scale. 

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. 

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty 

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.