Corporate Systems Development Officer

Job Introduction

Corporate Systems Development Officer

Location: Lincoln - Hybrid, requirement to attend the office as and when required

Salary Range Grade 7, £31,586-£34,314

Job Summary

As a Systems Development Officer you will be developing, testing and promoting system changes for the Corporate Systems utilised by Children's Services across Lincolnshire County Council.   

We are seeking a creative, detail orientated individual with excellent interpersonal skills to join our team.  Working closely with colleagues in Children's Services including Social Care, Early Help and Education and Health you will be responsible for the specification, build, demonstration and testing of a wide range of system design changes.  Along with ease of use for system users, ensuring effective statutory data collection is also a key part of the role, which is a vital consideration with every system change undertaken.

A key part of the role is to be able to maintain positive relationships with service colleagues and be confident in being able to challenge requests in a proactive and positive manner to achieve consistency across the system ensuring formatting of all forms, letters and processes are in a familiar format for end users, performance and our service users.

Once changes have been specified and built, you will be meeting with system users to demonstrate and discuss this, explaining how this will work for them, working collaboratively to obtain feedback and documenting any further amendments and actioning.   

Key responsibilities include

• Create change specifications from interpretation of business need, system functions, reporting considerations and front end user requirements whilst adhering to Change Management Processes and Data Quality Framework
• Creating and maintaining comprehensive build documentation
• Conducting system testing for both upgrades and bespoke system changes
• Work closely with Children's Services colleagues to create new workflows and enhance existing ones and provide support to users post deployment
• Lead User Acceptance Testing for system changes with internal and external colleagues
• Liaise with Performance colleagues to ensure statutory data can be collected effectively and reporting required for team KPI’s
• Provide advice and guidance on system changes to System Support and Training colleagues to enable effective creation of user guides, workflow maps and training materials
• Lead on-site meetings including active participation in working groups for large scale or wide ranging system changes and onboarding of new teams
• Consider and address the impact of all system changes on other system users and interconnected workflows

 Skills and experience required 

• Excellent IT skills
• Experience of using workflow based Case Management systems
• Ability to produce and maintain detailed, accurate documentation used for build and testing
• Ability to work closely with colleagues from different areas of the business to source creative system based solutions including organising and leading workshops
• Understanding of Children's Services processes and procedures
• Excellent interpersonal skills and the ability to explain technical solutions in a non-technical manner
• Effective team working and collaboration with others
• Ability to research and interpret legislation led changes and compliance
• Understanding of data quality and data quality frameworks   
• Ability to work to deadlines, be flexible and effectively manage own workload

Recruitment Via interview which will include a skills test.

For an informal discussion please contact Alexa Pearce at: alexa.pearce@lincolnshire.gov.uk

Job closing date: Sunday July 27th

Expected interviews in person: Monday August 11th

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. 

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.  Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.