Registration Development Officer

Job Introduction

This is an exciting opportunity to join a dynamic service development team as a Registration Development Officer.  As part of the Service Development Team you will carry out key functions related to Civil Registration activities.  The role will provide a key customer focused registration service for key clerical and/or other associated statutory functions and support the delivery of excellent customer service.

About the role

The role will provide flexible support and day to day processing of tasks within four key areas across the registration service: 

• Ceremonies and celebratory events 

• Day to day registration activity   

• Digital development and engagement 

• Commercial activity 

You will undertake key activities and duties in the four key areas, including:

• Aspects of ceremony booking and advice to ensure that customers can make an informed choice and resolve and questions or queries from service users  
• Review of the receipt and recording of marriage/civil partnership notices and payments / uploading to electronic system 
• Issue schedules for marriage/civil partnership to deadlines and to ensure all legal requirements have been complied with   
• Input of marriage schedules returned from clergy and authorised persons
• Process orders for copy certificates and produce copy birth, death and marriage certificates as required, issuing certified copies of entries from registers to meet the required order timescales. 
• Performing appropriate duties in connection with adoptions, re-registrations, etc 
• Collation of weekly data, performance and statistics to ensure statutory performance
• Co-ordinate and administer Citizenship ceremonies in connection with British Citizenship in the County
• Deliver excellent customer service, ensuring the service meets agreed standards and timescales
• Support digital engagement through social media and raise the profile of the services available
• Support the commercial development of the Registration and Celebratory services, assisting with venue engagement, licensing and renewals, supporting service events and other commercial development duties as required.
• Perform support functions / duties required of a Deputy Superintendent Registrar

What we are looking for

Registration knowledge is not required. A self motivated individual who can devise solutions to issues arising from their daily work within recognised and agreed guidelines. To take personal responsibility for completing allocated areas of work as part of individual and team objectives and identify any improvements to operational processes. The post holder will have direct contact with the general public on a daily basis and with a range of partners and be expected to provide a high quality customer service to both internal and external customers.

Next steps

If this role appeals to you, then please read through the attached job description prior to applying to ensure you meet the required criteria for the role and to help you with your application.

This role can be undertaken as a secondment. Please ensure your line manager is aware if you are applying for this role as a secondment opportunity.

Lead contact

If you would like an open and informal discussion regarding the role please contact sarah.lenton@lincolnshire.gov.uk 

Applications close on Wednesday 3rd June 2026.

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.  Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty 

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.