Job Introduction

Job Title: Residential Care Officer Level 2

Working Pattern: Full‑time, shift pattern including sleep‑ins

Salary: £32,597 to £35,412 plus sleep‑ins (£41.78 per night)

Location: Robin House, Lincoln

Closing Date: 26th April 2026

A trauma‑informed home where every moment matters, every relationship counts, and every child’s story deserves hope.

At Robin House, we don’t just provide care — we provide belonging.

Our children’s home in Lincoln is a place where young people who have experienced trauma find safety, connection, and adults who never give up on them. It’s a home filled with laughter, real conversations, second chances, tiny victories, and big breakthroughs supporting children into their next step on their journey. And it’s made possible by a team who lead with empathy, courage, and heart.

If you’re ready to be part of something genuinely meaningful — something life‑changing — this could be your next step.

Why Robin House?

Robin House is a place where:

✨ Young people rediscover their value
✨ Staff feel proud, connected, and supported
✨ Relationships are the foundation of everything we do
✨ Trauma‑informed practice isn’t a buzzword — it’s our culture
✨ Team members grow, develop, and thrive together

Our children are funny, brave, creative, strong, and wonderfully individual. They deserve adults who can see beyond behaviour, who understand their pain, and who believe in their potential even on the hard days.

Our team is the reason Robin House is a place where healing can begin.

If you want to work somewhere that genuinely changes lives — this is it.

About the Role

As a Residential Care Officer Level 2, you will be a key figure in a child’s world. Someone they look to, trust, laugh with, test, and eventually rely on.

Your Level 2 Residential Care Officer role will include:

• Leading shifts with calmness, clarity, and compassion
• Building strong, healing relationships with children who need consistency and connection
• Coaching and mentoring staff, nurturing reflective and therapeutic practice
• Supporting independence, emotional resilience and day‑to‑day life skills
• Being a steady, safe adult through the lowest moments and the biggest breakthroughs
• Working creatively – from cooking together to music, art, outdoor adventures, and regulation strategies
• Leading projects and direct work that help young people understand themselves and their emotions
• Representing Robin House in professional meetings with confidence and warmth

Every day is different. Every day makes a difference.

Your Impact

Working at Robin House means:

✅ Helping a young person feel safe enough to sleep through the night
✅ Supporting someone to go to school regularly for the first time
✅ Seeing a child smile again after weeks of shutdown
✅ Teaching life skills that will shape an entire future
✅ Being the adult who finally proves to them that people can be trusted

This is not just a job.
It’s purpose, passion, and heart-led work.

Salary & Benefits

• £32,597 – £35,412
• Sleep‑ins: £41.78 per night
• Mileage: 45p per mile
• Overtime: Time‑and‑a‑half
• Average opportunity to earn £5,000 – £10,000 extra annually

Shift Pattern including sleep in shifts. 

Full‑time, permanent with a balanced rota and advance notice to support work/life balance. 

About Robin House

Robin House is a warm, nurturing, trauma‑informed home built on:

• Connection over correction
• Compassion over punishment
• Understanding over reaction
• Teamwork over hierarchy

Every member of our team brings something unique — humour, calmness, creativity, determination — and together we create a safe, stable foundation for the children who live with us.

Who You Are

We’re looking for someone who:

• Cares deeply about young people and their stories
• Understands trauma or wants to learn more
• Can stay calm during emotional moments
• Values teamwork, reflection, and growth
• Is ready to lead shifts and support others
• Can write good quality records and reports
• Holds or is willing to complete a Level 3 qualification in Residential Childcare.
• Has a driving license and car they are willing to use for work.

Our Commitment to You

• A high-quality induction tailored to trauma‑informed care
• Ongoing professional development and reflective practice
• Access to specialist trauma training
• A visible, supportive Leadership Team
• Opportunities to grow, progress, and build a long‑term career

Be Part of a Home That Truly Makes a Difference

If you’re someone who believes in the power of relationships…
If you’re someone who refuses to give up on a child…
If you want to go home knowing you made someone’s world safer today…

We would love to welcome you to Robin House.

Along with a competitive salary we are offering: 
“Green book” Local Government terms and conditions
Access to Local Government Pension scheme (contribution rate of approx. 24%)
Comprehensive benefits package including salary sacrifice for cars, cycles, plus excellent discount schemes
37 hour working week (as full time)
A generous leave entitlement with a minimum of 25 days plus bank holidays and the option to buy more
Free financial wellbeing advice
Further details can be found here: Rewards and benefits – Lincolnshire County Council

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

If you would like an open and informal discussion regards this role then please contact; Lauren Batty via email lauren.batty@lincolnshire.gov.uk

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty 

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.