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Visitor Experience Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

Lincolnshire Archives is looking for a cheerful, confident, enthusiastic person who is well organised and would love the opportunity to work with us! This is a part time opportunity working 20.5 hours per week. (Wednesday, Thursday and Friday and 1 Saturday every alternate month equating to on average 19.75 hrs per week).

You will form part of a small team providing a warm, friendly and positive welcome to our visitors. Working within our public searchroom, and with a passion for history you will help our visitors get the most from their visit, providing guidance on using the amazing research facilities we offer.

Our ideal candidate will have previous experience within a similar role, together with excellent customer service skills, but above all else we are looking for a team player with the passion and enthusiasm to work at a incredible heritage site where no two days are the same.

Discover a career that comes with incredible benefits:

  • Competitive Salary that matches your skills and expertise 
  • Green Book Local Government Terms
  • Top-Tier Pension Scheme with up to 24% employer contributions
  • Generous benefits like salary sacrifice for cars via Tusker — Drive a better car through Salary Sacrifice, plus discounts on amazing products and services across top brands with our partner Pluxee: Employee Benefit, Reward, Recognition & Incentives
  • Work-Life Balance with a Full -Time 37-hour work week, flexible hours, and hybrid options
  • Generous leave allowance — minimum 25 days leave to start, plus bank holidays, with the chance to buy more
  • Free Financial Wellbeing Advice to support your future.

Join us for a fulfilling career that offers so much more than just a job!

Further details can be found here: Rewards and benefits – Lincolnshire County Council 

If this sounds like the role for you, then please read through the full Job Description, before clicking apply!  If you would like to know more about Lincolnshire County Council and our current vacancies then click on over to  www.lincolnshire.gov.uk

Applications will close on 07/04/25 and interviews will take place WC 28/04/25

For a confidential and informal discussion about the role please contact:

Angie Clay via email angie.clay@lincolnshire.gov.uk

Best of luck with your application

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Fluency Duty 

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.




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