Job Introduction
We are seeking Relief Visitor Experience Officers to become part of our team working in Lincolnshire County Council's Cultural Service. We want people who will champion our vision for delivering an unforgettable visitor experience, relish meeting new people and interacting with visitors from all over the world.
Relief Visitor Experience Officers provide cover for permanent staff during annual leave, sickness or training. Please note that the position is on an ‘As and When’ basis – with no set working pattern and no guaranteed hours. You may be requested to work Saturdays, Sundays along with Bank Holidays and occasional evenings.
Our impressive sites include Lincoln Castle, Lincoln Museum, Usher Art Gallery, Museum of Lincolnshire Life, Battle of Britain Memorial Flight visitor centre and Lincolnshire Archives.
These sites are truly unique places and working within our great teams we are looking for people who want to help us deliver a brilliant day out to our visitors. You'll cover all aspects of the operation in each of the sites from welcoming visitors, retail and interpreting history.
Al Lincoln Castle some of our relief Visitor Experience Officer's (VEO's) support the Buildings and Grounds team in maintaining the site's cleanliness and presentation. If this aligns with your strengths, please indicate it on your application form.
Applications will close on 21/04/25 and interviews will take place WC 05/05/25
For a confidential and informal discussion about the role please contact:
Rachel Mayne - Visitor Experience Team Leader via email rachel.mayne@lincolnshire.gov.uk
Best of luck with your application
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Attached documents
