Pensions Officer

Job Introduction

Job Title: Pensions Officer (£25,989 - £27,254)
Working Pattern: Hybrid working
Location: Lincoln
Closing Date: Monday 04 May 2026
Interviews: Thursday 14 May 2026

An exciting opportunity has arisen to join our friendly and supportive Pensions Team at Lincolnshire County Council.

If you have excellent customer service skills, a great eye for detail, enjoy problem‑solving and working with numbers, we would love to hear from you!

About the Role

As a Pensions Administrator, you will play a key part in delivering a comprehensive pensions service for Lincolnshire County Council. Our team administers four pension schemes:

- Local Government Pension Scheme (LGPS)

- Teachers' Pension Scheme

- Firefighters’ Pension Scheme

- NHS Pension Scheme

Together, we maintain around 12,000 pension records, delivering an accurate, efficient and customer‑focused transactional service.

In this role, you will:

- Administer and maintain pension records and data in line with scheme rules, policies and regulations.

- Ensure all data remains accurate, financially reliable and compliant with reporting requirements.

- Respond to enquiries and act as the first point of contact for staff with pension questions.

- Support employees and managers across the organisation regarding all pension schemes and associated provisions.

- Work effectively under fluctuating pressures and daily demands to deliver a responsive, high‑quality service.

 About You

We are looking for someone who:

- Has strong critical‑thinking skills and the ability to ask insightful questions.

- Can organise and prioritise workload to meet deadlines.

- Has excellent attention to detail and works well independently and as part of a team.

- Is proactive, adaptable and committed to continuous improvement.

- Possesses strong customer service skills and confidence with numbers.

- Holds GCSEs (A–C / 9–4) in English and Maths or equivalent.

- Has experience working in an office environment.

- (Desirable) Has previous experience within a Public Sector Pensions environment.

 
Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

If you would like an open and informal discussion regards this role then please contact; Tracy Chamberlain via email tracy.chamberlain@lincolnshire.gov.uk

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.  Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.